doesnt work

[hibble]

cant get it to work
installed
back office componants click on easy gallerie
fatal error
failed openings of plugin/system/jalib20/jalin.php

etec etc

[Adam]

can you give me the exact error message?

[hibble]

Warning: require(/plugins/system/jalib20/jalib.php) [function.require]: failed to open stream: No such file or directory in E:\inetpub\......\components\com_easygallery\easygallery.php on line 24

Fatal error: require() [function.require]: Failed opening required '/plugins/system/jalib20/jalib.php' (include_path='.;e:\php522\includes') in E:\inetpub\.....\components\com_easygallery\easygallery.php on line 24

have checked /plugins/system/jalib20/jalib.php  is there and writable (pleviously emailed the jalib.php file to you seems ok to me)

useing a windows server

[Adam]

well.. I honestly don't know what the issue is.
Don't have a windows server, so I really can't check what's going on.

Can you provide me with FTP access and Joomla administrator so I can debug?

[hibble]

hi
it would be good if you can look into it, Have sent  password and fft logon details
thanks Peter  www.tumbybaypharmacy.com

[Nilsy]

Well, I got the same issue going on here.
Also using Windows IIS Server.

My fault is about identical:
Warning: require(C:\Inetpub\wwwroot\..../mambots/system/jalib20/jalib.php) [function.require]: failed to open stream: No such file or directory in C:\Inetpub\wwwroot\....\components\com_easygallery\easygallery.php on line 22

Fatal error: require() [function.require]: Failed opening required 'C:\Inetpub\wwwroot\..../mambots/system/jalib20/jalib.php' (include_path='.;C:\php5\pear') in C:\Inetpub\wwwroot\....\components\com_easygallery\easygallery.php on line 22

Any solution?

[hibble]

hi
Haven't had any luck to get this working .... think it must be a conflict with other photo modules
have tried and installed image browser 
although initially had similar problems but there is an option to change pop-up display to light-box  that program only works in light-box on my site
cant see any options to change easy gallery  to light box  but there might be some ware ... perhaps this might fix the problem
good luck ..... not much fun to purchase easy gallery and not getting it work

[Nilsy]

I saw a statement claiming that you get a refund within a certain time limit.
Any clue how to do this?

As you say, spending money for something that doesn't get past the installation level is not fun.
And while I am certain this component will get there eventually, it obviously isn't quite ready for everyone.

At least it seems that way.

[Adam]

That's only with our encrypted/licensed components. Club memberships are non-refundable.

I'm waiting for Hibble to get back to me, since I don't have access to his site to debug this yet.

[Nilsy]

Ok, well, not a problem really, just wondering.

But... if all you need is Admin access, I can give you that on my site?
I also have the Xtplorer installed etc. I can even get a regular FTP access user and password for you if any of this helps?

I have uninstalled the EasyGallery 2.0 at the moment, waiting for a fix etc.
So if you installed it etc, you would see things better perhaps?

I read somewhere NOT to send you PM's etc, so awaiting advice.

[Adam]

hi nilsy,

can you give me Joomla administrator and FTP access so I can debug it and find the reason why it's going wrong?
send them through private message or email.

[hibble]

hi
emailed ftp to site and set up admin rites when asked i assumed you have just not got arround to it peter

[Adam]

Oki, had a look around and it appears to be related to the realpath function on windows.

You need to change two files:

/components/com_easygallery/easygallery.php

$base = realpath(dirname(__FILE__) . '/../../');

to:

$base = dirname(realpath(dirname(__FILE__) . '/../../index.php'));

and in /plugins/system/jalib20/jalib.php

define('_JA_BASE', realpath(dirname(_JA_PATH) . '/../../') . '/');

to:

define('_JA_BASE', dirname(realpath(dirname(_JA_PATH) . '/../../index.php')) . '/');

[Nilsy]

Hm.. well, you got it working!!! AMAZING - Thankyou!!
I have the same trouble from the Linux machine... but I will attempt ( ) to fix it myself...
I'll let you know.

Quick detail on this:
Similar issue, only from a Linux Server.
Installed much easier.
Bugged out on the upgrading sequence, screaming about the jalib stuff, and then the dreaded Warning page.... 

Uninstalled it, then tried again...
And wow, it refused to install properly... and goes straight to the Warning.

[Nilsy]

hm... I obviously spoke a bit to fast there...
After the start page, which IS working... everything stops after that point.